Privacy Policy

Welcome to UrbenMall ("we," "our," or "us"), operated by PrimeHut LLC. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit urbenmall.com and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time and date of visits
  • Referral sources
  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate about orders and account activities
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Send promotional emails and marketing communications (where permitted by law)
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences
  • Analyze website performance
  • Improve functionality
  • Measure marketing effectiveness

You may control cookies through your browser settings. Disabling cookies may affect certain website features.

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting and technology service providers
  • Marketing and analytics partners
  • Government authorities when required by law

All third-party service providers are expected to protect your information and use it only for legitimate business purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable

To exercise your rights, please contact us using the details provided below.

8. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those third parties.

9. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take appropriate steps to remove it.

10. International Users

If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

PrimeHut LLC
30 N Gould St Ste 41238
Sheridan, WY 82801
United States

Email: primehutllc1995@gmail.com

Website: urbenmall.com

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.